Support for AutoRun Studio

Payments are processed by PayPal. RJL Software does not approve or decline payments; we only receive PayPal's result. The most common reasons for a decline are:

• The card issuer declined it. Banks decline online or international purchases they consider unusual, or that exceed a daily limit. Call the number on the back of your card and ask them to allow the charge, then try again.
• The card details do not match. Check the expiration date, the security code and the billing address, including the ZIP or postal code, exactly as your bank has them.
• A problem with your PayPal account. If you pay with PayPal, log in to PayPal and check for messages, a funding source that needs confirming, or an expired card on file.
• Browser problems. Ad blockers and privacy extensions can interrupt checkout. Try another browser or a private window.

The fastest fix is usually to try a different card or funding source in PayPal. If it still fails, contact us with the license you want and the error message you saw, and we will help you complete the order.